Terms of Service

Last updated: 1/7/2026

Agreement to Terms

By accessing or using the services provided by Help Decoder LLC ("Help Decoder," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Services

Help Decoder provides custom software development, web development, UI/UX design, and related technical services. The specific scope, deliverables, timeline, and fees for each project will be outlined in a separate project agreement or statement of work.

Client Responsibilities

Clients agree to:

  • Provide accurate information and timely feedback
  • Ensure they have the rights to any materials provided to us
  • Make timely payments as outlined in the project agreement
  • Comply with all applicable laws and regulations

Intellectual Property

Upon full payment, clients will own the final deliverables created specifically for their project. Help Decoder retains ownership of any pre-existing materials, general methodologies, and the right to showcase the work in our portfolio unless otherwise agreed.

Payment Terms

Payment terms will be specified in each project agreement. Unless otherwise stated, invoices are due within 14 days of receipt. Late payments may result in project delays or suspension of services.

Confidentiality

We agree to keep confidential any proprietary information shared by clients during the course of our engagement. Clients agree to keep confidential any proprietary methodologies or information shared by Help Decoder.

Limitation of Liability

To the fullest extent permitted by law, Help Decoder shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our total liability shall not exceed the fees paid by the client for the specific project in question.

Warranty Disclaimer

Our services are provided "as is" without warranties of any kind, either express or implied. While we strive for excellence, we do not guarantee that our services will be error-free or uninterrupted.

Termination

Either party may terminate a project agreement with written notice as specified in that agreement. Clients remain responsible for payment for work completed up to the termination date.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Delaware and the United States, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through good faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in Delaware.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modified terms.

Contact Information

For questions about these Terms of Service, please contact us:

Email: hi@helpdecoder.com

Help Decoder LLC
8 The Green, Ste 15371
Dover, DE, 19901
United States